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ORDERING

  • Select your desired product(s) and add it(them) to the cart.
  • Place the order by filling in the necessary data, selecting the delivery method and confirming the order.
  • You can pay for your purchase via a bank link (Swedbank, SEB) or by invoice (the invoice will be sent to your email once the payment method has been confirmed)

 

   *The items in your cart will be available to other customers until you have confirmed your order.

   **If you pay for your purchase using a bank link, be sure to select “Return to merchant” once you have confirmed the payment. Please contact us if you are unable to make the payment due to reasons out of your control.

 

SHIPPING

  • The order will be shipped within 1 workday of receiving the payment.
  • You can select your desired delivery method when placing your order (SmartKULLER, SmartPOST parcel terminal, Omniva parcel terminal or SmartPOST Finland).
  • Once the package has been transferred to the postal company, the postal company will be responsible for the delivery of the package.

   *Detailed information under DELIVERY.

 

RETURN POLICY

  • Each purchase is subject to a 14-day return policy and 100% money back guarantee.
  • In order to return a purchase, all according conditions must be met.

*Detailed information under RETURN POLICY

 

CUSTOMER SERVICE

Write to us at info@chichi.ee or call (+372) 56 076 393. We reply to emails within 1 workday; the phone line operates on weekdays from 10:00 a.m to 5:00 p.m.